Certificate IV in Leadership and Management - L&M
Certificate IV in Leadership and Management
Certificate Iv qualification
Duration and delivery & assessment:
5 days face to face
Workplace assessment completion
Maximum group size:
Minimum 10 participants
This course reflects the role of individuals who take the first line of management in a wide range of businesses and industries. This qualification reflects the role of individuals working in managerial and supervisory roles in a range of industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others, apply solutions to predictable and unpredictable problems, analyse and evaluate information from a variety of sources.
By undertaking this course, you will learn a variety of skills and content, including but not limited to:
• operational planning
• excellent customer service skills
• provide guidance and leadership to others
• risk management
• develop effective teams
There are no pre-requisities for this course.
This Qualification requires 12 units to be successfully achieved. All 12 units must be completed to attain the full qualification. Where
only some units of competency are achieved, a statement of attainment will be issued.